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Over 1,200 Mercedes S-Class sedans, one EQS recalled over faulty eCall function


The eCall operate obtainable on some Mercedes S-Class and EQS fashions might not be obtainable or restricted at car start-up.

By HT Auto Desk
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Updated on:
15 Jan 2022, 05:41 PM


File picture of Mercedes EQS luxurious electrical sedan 

Mercedes-Benz has recalled 1,161 S500 fashions constructed between February 15, 2021 and December 4, 2021, and 77 S580 fashions manufactured between February 15, 2021 and December 4, 2021 within the US for a problem with the eCall performance. The recall additionally consists of one 2022 EQS450 mannequin, the National Highway Traffic Safety Administration (NHTSA) notified.

The eCall operate obtainable on these Mercedes fashions might not be obtainable or restricted at car start-up, which signifies that clients might not be capable of get in contact with emergency providers then. This could possibly be particularly problematic in case of an accident the place emergency responders might not be directed to the situation of the car.

(Also learn | Mercedes-Benz to manufacture its own EV powertrains from 2024: Report)

There is a software program bug within the management unit which suggests the communication module may not meet operational necessities. Owners of the affected automobiles might obtain a warning message within the infotainment show or might not have entry to the Mercedes me join providers.

The automobile producer had first began investigating this challenge in May 2021 and after discovering out {that a} software program downside is behind this challenge, a brand new communication module software program was launched at its manufacturing vegetation from the tip of 2021. However, some automobiles had been produced earlier than the brand new answer was discovered.

While Mercedes can repair the issue with an over-the-air replace for automobiles geared up with the Mercedes me subscription service, these vehicles that come with no Mercedes me subscription will should be taken to a Mercedes-Benz dealership the place the brand new software program can be put in.

Mercedes has additionally confirmed the launch of the EQS luxury electric sedan in India, which would be the second EV from the German carmaker to hit the market right here. It comes with a variety of greater than 700 kms on a single cost and takes about half an hour to totally recharge via a quick DC charger.

First Published Date: 15 Jan 2022, 05:39 PM IST



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